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Prism Sound's Queen's Award For Enterprise: International Trade 2011



TRANSERV automated multi-channel recording system


TRANSERV is a modular, automated multi-channel recording system used principally for speech applications and in particular where transcripts are required.

Applications: System Components: Stand-alone or integrated IT solution
The TRANSERV system can operate as a stand-alone system, with local or remote control of recording, or it can be integrated with existing IT components such as networks, databases or other software.

Flexibility
The TRANSERV system can record from analogue or digital sources.

Recording can be controlled manually either from physical start/stop buttons or by browsing to the 'inputs' page and selecting start or stop.

Both the stop/start buttons and the browser solution can be used locally or remotely providing a network connection is available.

Monitoring and Playback
Live monitoring or playback can be performed locally but is usually achieved by streaming the data across the network to the listener's workstation using the appropriate client side software.

The Playback capability can be integrated into database or document-based applications, making TRANSERV suitable for minute-taking, transcription and translation as well as for indexing recordings such as in media monitoring for PR and advertising.

Scheduled recording
The TRANSERV system includes a scheduler that allows recordings to be set up in advance. The scheduler also provides a programming interface (API) allowing control from another application, or it can query an external database to maintain its recording schedule.

Live monitoring of inputs
For live monitoring, browsing, sorting & selecting recordings, Prism Sound have a specialist client application called TRClient.

This provides a rich feature set for communications monitoring and legal interception applications. TRClient can indicate when a line becomes active by highlighting the corresponding tile and can display and sort by various additional information fields relating to the audio recording.

Inputs can be monitored live or played back from the beginning of the current call by clicking an active tile. Older calls can be played by clicking on the relevant entry in the call list.

Transcription
Prism Sound have a suite of transcriber tools integrated with MS-Word which allow creation of documents that include links between specific points in the text to the corresponding points in the recordings called 'Time-Tags'.

Time-Tags
Time-Tags allow rapid location to the desired point in a recording by linking the text to specific times in the recording.

The player controls (play/fast forward/fast reverse etc.) are available on a toolbar and also under foot pedal control, with automatic review (wind back for a specified interval - typically a few seconds) on releasing the play pedal.

Taking turns
It is common practice for transcription to be performed by several people sequentially, breaking the recording down into a series of 'turns' or 'takes'. TRANSERV makes this easy by simply indexing the recording streams at the desired points.

Indexing of recordings
Often it is important to make notes or identify who is speaking from time to time such as during a formal debate in legislative assemblies, committees or courtroom or while monitoring a broadcast transmission.

The Transcriber tools include an indexing capability that allows notes to be made quickly in real time into a transcript template document. Time-tags are inserted during the indexing stage and are useful later for locating the desired point in the recording.

Editorial Review
Most applications of this sort involve an editorial review stage in which the transcript is proof-read and may be checked against the original recording. The Prism Sound Time-Tags enable the desired recordings to be located automatically when the document is opened. The 'Go to Word' feature allows instant location to the desired point.

Publication and Archiving
With the introduction of Microsoft Word 2003 a single XML source document can be used to generate output for a variety of purposes, commonly print and web documents.

Archiving to DVD is possible, with the Archive disks being playable with Windows Media Player 9.0 or later, in addition to the Prism Sound software tools.